British Homebuyers Reviews

490  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Money & Insurance category

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Rated 5 out of 5 stars

I had very good service from British…

I had very good service from British Homebuyers. Eli Jackson was very helpful, friendly and professional and I was kept up to date at all times without the need to chase up. The portal with my case details was very helpful and easy to follow. Charles was also extremely helpful and supportive, especially up to completion and made sure links between solicitors was kept regular. Overall, a great service and over the moon my property sold so quickly and completed during COVID-19 strains which all businesses are experiencing. Thank you.

Date of experience: 01 May 2020

Reply from British Homebuyers

Dear Sharon,

Thanks for taking the time to leave a review. Glad we could help during these unprecedented times!

Wishing you all the best in your future home.

Kind Regards,
British Homebuyers


Rated 5 out of 5 stars

Great service all round

Great service all round, couldn’t fault my experience with the team. Alex was extremely professional and communicated at every stage of the sale.

Date of experience: 21 April 2020

Reply from British Homebuyers

Dear Mr Day,

Many thanks for taking the time to leave a review. The team loved working with you, and we're happy we could help you move on!

Wishing you all the best in your future home.

Kind Regards,
British Homebuyers


Rated 5 out of 5 stars

Excellent Service

First point of contact was with Ashleigh, who was absolutely amazing - not at all pushy but very helpful and gave me all the information I needed, without trying to convince me to go with them. Once I decided to sell with them, I spoke with Danielle, who was also brilliant, really friendly and helpful. I was kept informed throughout the process of getting the house on the market.
I needed a quick sale as a previous sale agreement had fallen through and I didn’t want to miss out on what I wanted to buy - once the house was on the market, it was only 13 days before an offer was made and I accepted it.
Admittedly I was a bit unsure at first of using British Homebuyers as its all done via the phone and online and estate agents said don’t use BUT I’m very happy I did use them and I have already recommended to family and friends.

Date of experience: 21 April 2020

Reply from British Homebuyers

Dar Mrs D,

Thanks for taking the time to leave a review. We're glad we could help out, we'll make sure the team knows about your kind words too!

Wishing you all the best in your future home.

Kind Regards,
British Homesbuyers


Rated 5 out of 5 stars

British Home Buyers did exactly what…

British Home Buyers did exactly what they promised, selling our house in a reasonable timeframe for a price we were happy with. Alex was great to deal with, answering queries promptly. Would use again.

Date of experience: 12 March 2020

Reply from British Homebuyers

Dear Simon,

Thanks for the review!

I'm glad to hear you had such a positive result, we hope all is well in your new home and please don't hesitate to spread the good word.

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Brilliant service

Brilliant service. Marketed my house correctly. First viewer bought the house. My thanks to all members of the team. Big thank you to Charles. What a star.

Date of experience: 12 March 2020

Reply from British Homebuyers

Dear Annie,

We really appreciate your review, and glad you had a positive experience with British Homebuyers. I'll personally pass on your thanks to the team and we will you all the best in your future home.

Best Regards,
British Homebuyers


Rated 4 out of 5 stars

We were very happy with your service we…

We were very happy with your service we moved quick we had an excellant buyer who is professional Robert Love and Charlie were brilliant you made our move happen we will recommend you to other people all the best tou you all linda and junifer.

Date of experience: 12 March 2020

Reply from British Homebuyers

Dear Linda,

We are happy to hear you had a positive experience at British Homebuyers! It means the world to us and to our entire team when we get kind words like this, we really do value your support.

Wishing you all the best in your new home.

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Charles and robert were fantastic and…

Charles and robert were fantastic and supported the sale of our house the entire time. Charles was integral in the sale, he was available at all times and gave great advice when needed

Date of experience: 12 March 2020

Reply from British Homebuyers

Hi James,

Many thanks for the positive review. I'll ensure that both Charles and Robert hear of your praise. We wish you all the best in your new home moving forward.

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Fab from start to finish

Fab from start to finish! Made selling my property so easy!

Date of experience: 12 March 2020

Reply from British Homebuyers

Hi Ria,

Many thanks for the positive review, it really does mean a lot!

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Very very helpfull in selling my propety

Date of experience: 12 March 2020

Reply from British Homebuyers

Dear David,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Myslef and my partner used British…

Myslef and my partner used British Homebuyers after struggling to sell our house through conventional estate agents. Within a week we had 2 viewings. One of which made an offer.

The rest of the process was made clear and easy. Any issues I had were chased up accordingly.

Would recommend. You get what you pay for!

Date of experience: 12 March 2020

Reply from British Homebuyers

Hi Daniel,

Thanks for the review!

I'm glad to hear you had such a positive result, we hope all is well in your new home and please don't hesitate to spread the good word.

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Never heard of this company before I…

Never heard of this company before I got a letter through the door, so was fairly cautious when I first contacted them. After speaking with William, I was given a pretty thorough low down and waivered those concerns. The price was lower than I would have was wanted but accepted that this approach to achieving a quick sale was key. I ultimately accepted a satisfactory offer above the marketing price.
British homebuyers were all in all professional, courteous and effective from start to finish. I have no hesitation recommending them in future.

Date of experience: 10 March 2020

Reply from British Homebuyers

Dear Dr O'Dell,

Many thanks for leaving such a positive review, please keep on spreading the good word, it means a lot!

Best Regards,
British Homebuyers


Rated 5 out of 5 stars

Fantastic service

Fantastic service! Their staff put so much effort into making this work, thank you. Would use again

Date of experience: 04 March 2020

Reply from British Homebuyers

Dear Mereditch,

Thanks for taking the time to leave a review.

It was a pleasure working with you and helping you move on. Please keep spreading the good word, it really does mean a lot. Wishing you all the best in your new home.

Kindest Regards,
British Homebuyers


Rated 5 out of 5 stars

Accepted an offer on my house within a…

Accepted an offer on my house within a week, very impressed. The team are considerate and polite, a fresh change from the usual riff raff. Would recommend to all needing this kind of service

Date of experience: 28 February 2020

Reply from British Homebuyers

Dear Lorraine,

Thanks for taking the time to leave a review.

We're glad we were able to help you sell your home so quickly, I'll make sure the team hears your kinds words and we wish you all the best in your new home.

Kindest Regards,
British Homebuyers


Rated 5 out of 5 stars

Exceeds all expectations

What a fantastic service this company offers. Professional, friendly, and knowledgeable. We were given a timeline of 4 to 8 weeks, and sold in 2. First person to view as well. Very happy and wouldn’t hesitate to consider first in future.

Date of experience: 20 February 2020

Reply from British Homebuyers

Dear Simon,

Thanks so much for the review. We're so glad to hear you had a great experience with British Homebuyers. We'll make sure we let all the team know how happy you are.

Wishing you the best moving forward, and please do not hesitate to give us a call if there's anything else we can do to help.

British Homebuyers


Rated 5 out of 5 stars

Great Estate Agents

Great Estate Agents. I was purchasing a property with British Homebuyers and Charles was extremely helpful, efficient and kept me informed through the whole process.
Great job. Would recommend to friends and family

Date of experience: 06 February 2020

Reply from British Homebuyers

Dear Holly,

Thanks so much for the review, it really means a lot. I've let Charles know your kind words and he says you were a delight to work with.

Wishing you the best moving forward, and please do not hesitate to give us a call if there's anything else we can do to help.

British Homebuyers


Rated 5 out of 5 stars

From day one we had regular contact…

From day one we had regular contact with Charles keeping ourselves upto date with the progress of the sale, the completion was well within the the timescale they said i would recommend the company to anyone who is selling their property

Date of experience: 20 December 2019

Reply from British Homebuyers

Dear Paul,

Thanks so much for the review. We're happy to hear you had a positive experience with us! I've let Charles know your feedback and he really appreciates it, it really does mean a lot. Please don't hesitate to get in touch if there's anything we can do to help.

British Homebuyers


Rated 5 out of 5 stars

British Homebuyers service levels are…

British Homebuyers service levels are excellent. Throughout the process I felt the team responsible for selling my house were were engaged and committed. In particular Alex made regular calls to keep me informed of their activities and the inquiries they had received.
When the house was "under offer" Charles continued the excellent service and communication levels with texts and calls throughout the conveyancing process.

Date of experience: 20 December 2019

Reply from British Homebuyers

Dear Andrew,

Thanks for taking the time to leave such positive review. Both Alex and Charles are delighted to hear you had such a positive experience. We'll make sure we maintain that minimum contact level to our buyers and sellers, we really believe communication is key to a great sale.

All the best,
British Homebuyers


Rated 5 out of 5 stars

First class service from this company

First class service from this company. None more professional than Charles Gale, an absolute gem to deal with.

Date of experience: 18 December 2019

Reply from British Homebuyers

Dear Mr Neesham,

Thanks so much for your positive review, it means a lot. I've let Charles know what a gem he is, and he says you were equally great to work with. Wishing you all the best in your new home.

British Homebuyers


Rated 4 out of 5 stars

Initially had some frustrations with BH…

Initially had some frustrations with BH as the listing of my flat was not very detailed and i wasn't happy with the photos used for my advert, however once an offer was accepted, Charles and Alex at BH assisted a lot with getting the deal over the line and pushing the buyers solicitors to stick to deadlines, without them it could have been a few more weeks before i managed to complete on the sale.

Date of experience: 18 December 2019

Reply from British Homebuyers

Dear Sam,

Thanks for taking the time to leave a balanced and fair review. We've made not of your criticism and will take it on board to improve our service in future. Wishing you all the best in your new home.

British Homebuyers


Rated 5 out of 5 stars

We found British Home Buyers good to…

We found British Home Buyers good to deal with.Kept us informed all the way thru. Charles Gale & Robert Love were particularly helpfull & guided us thru some anxious moments .John & Ruth Giblenn

Date of experience: 29 November 2019

Reply from British Homebuyers

Dear John,

Thanks for leaving us such a wonderful review. We are glad that you were had a great experience, Rob and Charles will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Wishing you all the best in your new home.

British Homebuyers