Dealing with Rob, Charles and multiple other members of the team felt completely seamless. I always knew what was happening with the SMS and email updates, for viewings and then through the sale to completion. As I am Autistic I really appreciated the patience and genuine support I received from the team. So... Thankyou and anyone reading this review, I would definitely recommend British Home sellers, for a smooth, honest and supportive selling journey!
I literally wouldnt use anyone else. Ive used British Homebuyers several times. Following th first time I was so impressed wih the speed of the sale and how quickly I had a buyer, I have used them ever since. Thye are really friendly, very professional and do their utmost to help. This recent sale wasnt without a few problems but Charles was on the case and to be honest I havent even stressed, as that is all taken out of your hands. Why would you use anyone else. They are amazing, I would recommend them whether buying or selling. Thank you, perfect as always !
Date of experience: 08 November 2024
Reply from British Homebuyers
Hi Marie,
Thank you for your kind words!
They are appreciated by the whole team.
It is always a pleasure working with you and we wish you nothing but the best with everything moving forward!
I have received another letter from Property Mine Ltd. trading as, British Homebuyers. It states that they have seen our property on the market. The property is NOT on the market. We have undertake an internet search and can't find any detail of our property being up for sale. We have seen information about a number of scams where people have had their properties sold with out their knowledge. This is not the case for our home. However British Homebuyers have caused major distress and anxiety for us and other property owners in the area.
Date of experience: 11 December 2024
Reply from British Homebuyers
Dear Sprinting Tigger,
Thank you for sharing your concerns, and we’re truly sorry to hear that our letter caused you distress.
At British Homebuyers, we aim to introduce our services to homeowners who may be considering selling. The information we use is based on publicly available data, and while we strive for accuracy, we apologise if this has caused confusion or worry.
Please note that all our letters include an email address you can use to request we stop sending correspondence to your address. If you would prefer, you can also contact us directly at enquiries@smmites.com, and we’ll ensure your details are removed from our mailing list immediately.
We appreciate your feedback and will continue to review our processes to ensure a better experience for those we contact.
My mums house had been on the market for over a year with local estate agents before we discovered British Homebuyers. Within a couple of months it was sold. The staff were very helpful & patient when explaining their process, fees & how they work, as I was initially a little sceptical. They kept me updated at every stage of the process & I cannot rate Charles highly enough. I would definitely recommend them & have already passed their details on to someone else who’s having trouble selling.
Date of experience: 31 October 2024
Reply from British Homebuyers
Hi Mary,
Thank you for your review and your kind words.
It was a pleasure working with you and I wish you all the best very with everything moving forward.
received a letter from these Cowboys about the sale of my house and how they are interested in buying it. They even stated that 1 had just recently been sold near my address, Both lies..The address they gave was miles away and the last property on that road that sold was 9 MONTHS ago. All they do is advertise the house on Rightmove. AVOID !!!!!
Date of experience: 10 December 2024
Reply from British Homebuyers
Dear Francham,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the letter you received.
At British Homebuyers, we specialise in helping homeowners achieve quick sales, whether through a direct purchase or by connecting with our extensive network of cash-ready investors. Every month, we successfully deal with hundreds of properties, and thousands each year, helping customers who need a faster and more flexible alternative to traditional estate agents.
Your review suggests that you may not have used our services directly. If you’d like to learn more about how we work and hear from satisfied customers, we’d encourage you to visit our YouTube channel: https://youtube.com/@britishhomebuyers?si=1vw21KMNia8naSIH where we’ve shared testimonials from homeowners who’ve successfully sold their properties through us.
If you have any further questions or would like to discuss our process in more detail, please don’t hesitate to contact us. We’re always happy to clarify and assist.
Excellent service throughout. Professional, knowledgeable, experienced staff. Support throughout the sale of my house. All queries, questions followed up. Advise given throughout and at the end of the process. Charles is an excellent asset to the team. Thank you BHB
Sold my property within 6 weeks and completion came less than 8 weeks past this. Couldn't of asked for anything better. Great customer service, slightly more expensive than other sellers but would defiantly use again.
Date of experience: 09 October 2024
Reply from British Homebuyers
Hi James,
We’re glad to have been able to help get the sale so quickly for you!
We all here wish you all the best moving forwards.
Professional and friendly service. Couldn’t have been more helpful. I received weekly check in and update phone calls throughout the process of selling my property. I would highly recommend
Date of experience: 16 October 2024
Reply from British Homebuyers
Hi Julie,
Thank you so much for your kind words and we’re glad to have helped
After struggling to complete a sale with a local estate agents we chose to sell with British Homebuyers and had accepted an offer above asking price within the first week of marketing. Everyone I spoke to or corresponded with was helpful and friendly.
Being completely honest, I didn’t have high hopes when we decided to use BHS to sell our property, but having had our property on the market for almost 8 months with no success, we were desperate. We had received a letter in the post and decided to give it a shot as we had nothing left to lose. We opted to go for the option that meant we managed the viewings ourselves, but from start to finish, the service we received from both Rob & Charles was fantastic. From listing to completion, the sale took 10 weeks in total, with Rob & Charles keeping us updated along the way, even taking time out of their weekends when they weren’t supposed to be working, to keep us updated. I’m so glad we made the decision to sell with BHS and I would buy or sell with them again in a heartbeat.
Date of experience: 11 October 2024
Reply from British Homebuyers
Hi Gee,
We really appreciate your kind words and so glad to have helped!
We all here wish you the very best with everything moving forwards.
Well, what can i say, it's been an absolute pleasure to deal with such lovely professional people, Alex Clendon is amazing, nog only does he genuinely seem to care, he also goes the extra mile to help. Its been an emotional roller coaster selling my parents bungalow and after having such an awful time with a high street agency, using British Homebuyers has been a breth of fresh air. Highly recommend!!
Date of experience: 13 September 2024
Reply from British Homebuyers
Hi Nickie, Thank you so much for such a lovely review, it was a real pleasure to work with you and I wish you and your family all the very best moving forward! Kind regards, Alex
Rob and the Team did a great job getting us over the line in the timeframe we set out. Great service, lots of useful contact, sensible advice, viewers who actually turned up a real smooth service.I can definitely recommend them if you want to sell your home.
Date of experience: 01 October 2024
Reply from British Homebuyers
Hi Michael,
We’re happy to have helped you get the sale!
We wish you all the best with your onward purchase too!.
I cannot speak highly enough about Alex, the team and Charles. From the very start they were very friendly, supportive and professional. I particularly welcomed their advice as clearly they have great knowledge of the markets. I achieved exactly what I had as a target price. I built up a lovely relationship to the point I will miss our contact. A huge thank you from a very happy customer.
I had a great experience selling my house with British homebuyers. Potential buyers were available quickly and viewings arranged. There was really good communication at every stage and the sale went smoothly. Amy Holt did a great job in keeping the buyers solicitor on their toes and moving forward when things seemed to slow down. Charles Gale was absolutely amazing during the process, even calling and messaging on his days off to keep me informed. I can't praise him enough, he was a fantastic guy. I would and have recommended British Homebuyers.
Date of experience: 25 March 2024
Reply from British Homebuyers
Hi Neil, Thank you so much for your review, it means so much to us. All of us here wish you all the best moving forwards. Kind regards, Rob
Although I entered the remote process of using British Homebuyers with some trepidation (rather than appointing a local estate agent to work with face to face) I found that having Alex Clendon as my regular point of contact made the sale of my property as straightforward as it could be. He was always approachable by phone or text, courteous and easy to discuss issues with throughout the process. I am grateful that despite certain delays on the buyers’ part we were able to achieve the end goal satisfactorily. My thanks to Alex and British Homebuyers for this.
Date of experience: 23 September 2024
Reply from British Homebuyers
Hi Barry,
Thank you for your review as it means a lot to me on this side.
It was a pleasure working with you and I wish you all the very best with everything moving forward.
British Homesellers were fantastic, they communicated very well. Whenever you spoke to someone on the phone they were all in the loop. Alex Clendon was individually brilliant, he was very patient with my questions and ahead of the game with information! Also, suggesting their solicitors who were also fantastic and in the closing stages it was evident how amazing both companies actually are. I would highly recommend British Homesellers to anyone!
Date of experience: 30 September 2024
Reply from British Homebuyers
Hi Phil,
Thank you so much for your review!
It was a real pleasure working with you and I wish you all the very best with everything moving forward.
FABULOUS Having used numerous other estate agents with extremely mixed experiences we received a leaflet through the door for BRITISH HOMEBUYERS not having heard of the company prior I researched the reviews and took the plunge to use them All I can say is what an excellent experience from start to finish ALEX CLENDON was my sales advisor At least once a week Alex would contact me with updates and the property sold with 2 months Would I use BRITISH HOMEBUYERS again DEFINITELY I will certainly recommend them as a company with exceptional service throughout
Date of experience: 10 September 2024
Reply from British Homebuyers
Hi Michelle, Thank you so much for such a lovely review. It really was a pleasure working with you and I wish you and your family all the best with everything moving forward. Kind regards, Alex
I have bought and sold houses before, but I can honestly say that British Homebuyers were the best EA I have used.
Despite experiencing a really difficult sale of my house (which I won't go into), the team always kept me up to date with developments quickly and efficiently.
Charles, in particular, was absolutely outstanding. He went above and beyond to push the sale through at every stage. Thank you so much!
Great communication and a super friendly team. Not that I intend to move again, but I wouldn't hesitate to use British Homebuyers again in the future. Highly recommended.
Date of experience: 30 July 2024
Reply from British Homebuyers
Hi Tracey, It was a pleasure to work with you and help with the sale! We all wish you all the best! Kind regards, Rob
Although we didn't get a sale from BHB due to circumstances our end, the service we received has been brilliant. My first contact was Angel who explained everything to me and was very patient with me when I kept phoning for some more information. The team have been friendly and always phoning me to update me on any viewings. Thanks to Alex, Charlie and Tom who have been exceptional. I have had many dealings with local estate agents and BHB come out way on top. I would have no hesitation recommending them to any of my friends and family who needed to sell. Thankyou all for making this experience less stressful.
