British Homebuyers Reviews

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4.6

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Rated 5 out of 5 stars

We would highly recommend using British…

We would highly recommend using British home buyers to anyone. We were trying to sell for 18 months before trying British home buyers, we were up on their system for 2 days before getting an offer. The whole process was seamless from start to finish. The whole team was informative and kept us up to date throughout the sell of our flat.

Date of experience: 13 January 2023


Rated 5 out of 5 stars

BHB sold our house not once but twice…

BHB sold our house not once but twice (not including potential buyers making a "cheeky" offer which we declined). The first time was in 2022 and our buyers lost their mortgage due to the mortgage crisis. The "cheeky" offer and successful offer were both in 2023 and we completed on 7th December.
Throughout it all BHB were efficient, knowledgeable, professional and friendly. I wouldn't hesitate to use them again - and would recommend them to anyone.

Date of experience: 07 December 2023


Rated 5 out of 5 stars

Fantastic Service

Even when we are living in a weird world when buying and selling houses isn’t what it use to be, British Homebuyers made the experience as painless as possible. The communication throughout was amazing and they were always on hand to talk through any thoughts I had on how to sell our property and get the best outcome for us. Thank you so much for everything you did.

Date of experience: 29 September 2023


Rated 5 out of 5 stars

Great staff

We struggled to sell our property and ended up selling for a lot less than intended however, British Home Buyers - Alex Clendon was reassuring, understanding and supportive and always available to speak to on the phone. It did not matter that we didn't meet in person and we build up a great rapport.

When we struggled with our solicitors who took over 6 months to complete the sale Alex stepped in and provided us with the information we were not getting. He communicated effectively both on the phone and email. We can not express enough thanks for Alex's help at an extremely stressful time.

Date of experience: 05 October 2022


Rated 5 out of 5 stars

On line but not distant

We recently sold our property through BHB and have been very satisfied with the process. The members of staff we had dealings with were always friendly and polite and when really needed at the end of a protracted conveyancing process Alex was there to give an extra push. BHS said they would find a seller within 30 days and just managed to achieve this. Many thanks.

Date of experience: 07 October 2022


Rated 5 out of 5 stars

We have just completed the sale on our property with BHS

We have just completed the sale on our house with British Home Seller’s ,
I would have no hesitation in recommending them, they went above and beyond for us, we had previously lost a sale on our house and called the guys at BHS, from the girls who dealt with our initial call, through to Alex that looked after the account and finally to Charles Gale, a true Gentleman, a Professional, and it felt at time our personal therapist, who guided us, sometimes daily though the process, “Thank You”
British Home Sellers
Put your trust in them and they Will Deliver
Andy & Hilary

Date of experience: 26 August 2022


Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish, Alex & Charles kept me updated all through the sale. Also always replied to any questions that I have or information I needed.

Many Thanks

Date of experience: 16 August 2024

Reply from British Homebuyers

Hi Craig,
Thank you for taking the time to leave a review, really appreciated by the whole team on this side.
Kind regards,
Alex


Rated 5 out of 5 stars

Good service

If I had been a seller rather than a buyer, I probably wouldn't have considered using an on-line estate agent. But the whole process went very smoothly and there were no problems. Robert Love was my contact and he was friendly and well-informed. I had to remind them to refund my reservation deposit - but after I did so, the money was in my account in 5 minutes!

Date of experience: 18 July 2023


Rated 5 out of 5 stars

A fantastic company

A fantastic company. I had been told by high street estate agents that I would not sell my property quickly, due to the slow market. BHS found my buyer in the first week of marketing. This was after I had had five viewings within days, plus a further offer also within one week.
I cannot fault BHS,they keep their promises. They are supportive, proactive, friendly and efficient. Absolutely head and shoulders above high street competitors. This is the way to buy and sell both now and in the future.

Date of experience: 01 August 2023


Rated 5 out of 5 stars

Great experience!

So i was wary of dealing with an online company for the sale of my house. Transpires it was the best idea. British Home Buyers were communicative, professional, and honest from the get-go. I was assigned to William and Charles, who were extremely responsive and always reassuring. Sold my house within 2 weeks (just what William said would happen!) and then held my hand throughout both sale and ongoing purchase. I used their recommended solicitors for both which was slick and meant all my people were talking to each other so i really didn't have to stress. Couldn't recommend highly enough and wouldnt hesitate to use British Home Buyers again! Thanks team

Date of experience: 15 May 2023


Rated 5 out of 5 stars

Fantastic service from the team at BHB

Fantastic service from the team at BHB. Especially from Charles, he was a superstar throughout the process. He made everything clear and concise for me, allowing me to manoeuvre my first time selling a property, explaining everything in Lehmann's terms and always answering any questions I had along the way promptly.
They are a little on the pricey side for an estate agent but i cannot fault the service.

Date of experience: 22 December 2022


Rated 5 out of 5 stars

Highly recommended in a tricky market.

Good experience throughout, from selecting potential buyers (no window shoppers) in a difficult market all the way through to the sale. It felt like they were committed to getting the sale completed unlike other estate agents who seem to disappear after the buyer has made an offer. BHS communicated well with regular updates from offer to completion. They achieved the sale where other estate agents failed, we had been trying to sell to 2 years in a volatile market. With special thanks to Charles Gale and Alex Clendon.

Date of experience: 03 October 2023


Rated 5 out of 5 stars

British Home Buyers were excellent from…

British Home Buyers were excellent from start to finish,
Alex and his team were very helpful, was always at the end of the phone.
I had piece of mind throughout the sale process and wasn't disappointed with there service.
I made a excellent choice in using British Home buyers and will use them again.

Date of experience: 02 February 2024


Rated 5 out of 5 stars

Can’t thank the team at BHS enough for…

Can’t thank the team at BHS enough for the fantastic service and support we were given when we were selling our home. I would like to thank Charles Gale, Alex Clendon and Robert Love for their regular updates and calming me down when I was stressing too much. I would definitely recommend BHS to anyone thinking of using an online agent they are a great team. Thank you BHS

Date of experience: 26 September 2023


Rated 5 out of 5 stars

Great service They were very helpful with explaining…

They were very helpful with explaining the process. Efficient in setting up the photography and the putting the property on the market. We received an offer after the first viewing and agreed a price with in a few days. Any issues with the buyers were resolved quickly with the help of the team which moved the sale along. We would recommend British Home Buyers to anyone considering selling their property.

Date of experience: 14 October 2022


Rated 5 out of 5 stars

Amazing organization!

Amazing organization who helped me sell my home. Throughout the whole process the team was fantastic. Rob, Charles just perfect. Thank you for the support in selling my first home. Really appreciate it

Date of experience: 06 March 2024


Rated 5 out of 5 stars

British Homebuyers were very helpful as…

British Homebuyers were very helpful as they successfully sold my mums flat. It was tricky to sell due to the high service charge. One buyer pulled out but they had another buyer lined up so sale has gone well. Whilst they are not local there has always been someone helpful on the other end of the phone. Helpful people included William Gale. Molly Ewan and Alex Clendon.

Date of experience: 07 December 2022


Rated 5 out of 5 stars

Quick sale at a great price!

We had previously had our property on the market for quite some time before moving to British Homebuyers. Alex was super helpful, kept in constant communication and helped us to achieve a relatively quick sale at a higher than anticipated price! I would highly recommend British Homebuyers.

Date of experience: 31 July 2024

Reply from British Homebuyers

Hi Yasmin,

Thank you so much for leaving your review.

I wish you and your family all the best moving forward and please never hesitate to let me know if we can ever help in the future.

Kind regards,
Alex & the team


Rated 5 out of 5 stars

Wonderfully stress free experience

We went to British homebuyers after having a terrible experience with one of the big estate agents. From the start we felt supported and listened to. Alex was assigned as our agent and through the whole journey he was very attentive and no matter what the query he would always ring/Email back when asked. British homebuyers and their conveyancers were very professional, thorough, and honest, and made the whole selling experience very stress free. I would absolutely recommend this agency to anyone thinking of selling/buying property, especially if you want a smooth transition at a time that can be stressful.

Date of experience: 11 April 2024


Rated 5 out of 5 stars

I would recommend British home sellers…

I would recommend British home sellers to everyone. The service is excellent from molly and Hannah who booked my viewings , Alex who advised and helped me, Charles who explained and acted on my behalf and especially Kay Lee my lovely solicitor. Every one was kind, professional and helpful. The service was efficient, communication excellent and documentation straight forward. Thank you

Date of experience: 22 August 2024