British Homebuyers Reviews

490  •  Excellent
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The team at British home sellers are fantastic

The team at British home sellers are all incredibly professional and proactive throughout the whole sale. We decided to sell through BH after having 3 failed attempts with local estate agents.We dealt with Alex and Charles who bounce off each other wonderfully. We had a lengthy time between accepting an offer to completion, which was extremely stressful Alex and Charles endeavoured to keep us in the loop and liased between all parties exceptionally well which helped to minimised the level of stress. We received prompt replies to any queries whether it be by phone or email. Our account was easily accessed by other staff so if for any reason we could not speak with Alex one of the team would be able to deal with us with ease. We felt the fees were also competitive and truly worth it for the service we received. Great company to deal with and we will definitely be using them again in the future.

Date of experience: 10 November 2023


Rated 5 out of 5 stars

Super team

I went through a very painful process with a long chain and the agents from BH were the best part of it. They helped me to get through the hardest moments, they supported me mentally and with their knowledge. I want to say special thank you to Alex, who convinced me to continue when I was in hesitating, Rob, who was super helpful with all the chasing and Charles, who helped us move on when the others were on holiday. Great team, highly recommended!

Date of experience: 19 August 2022


Rated 5 out of 5 stars

Highly recommended

British Homebuyers worked really well for us. It has been a difficult time in the market but the company didn’t force us to make quick decisions to lower the price and continually fed back on trends and hits on the site. Alex Clendon did a great job and kept us informed of prat all times. The sales process worked really well and was completely stress free. They liaised between ourselves and the buyers without any issues. I can highly recommend British Homebuyers.

Date of experience: 16 September 2023


Rated 5 out of 5 stars

Very Professional Service

As an agent to deal with they were superb from start to finish! The support through our selling process was exactly what we needed; especially seeing as we had been let down by a previous agent. A professional outfit with very helpful staff.

Date of experience: 16 September 2022


Rated 5 out of 5 stars

Great service

I would like to say Robert and Charles worked extremely hard with my buyer and solicitor's to keep the wheels turning also went above and beyond, great company in my experience through the years of estate agents
Yours faithfully
Carole cooper

Date of experience: 14 July 2023


Rated 5 out of 5 stars

Great service

Great service. I would recommend Rob and his team everyday and twice on Sunday. Great services, most on the ball Estate agent I've used.

Date of experience: 09 August 2024

Reply from British Homebuyers

Hi Adam,

Thank you so much for your kind words, we’re glad to have helped!

Wishing you well in your new home!

All the best!
Rob


Rated 5 out of 5 stars

British Homebuyers did everything that…

British Homebuyers did everything that they said they would do in the time frame they said they would.
And there professional approch and attitude was obove and beyond what I expected.
Especially from Charles who kept me informed all the way through
Excellent Service.
Well Done.

Date of experience: 01 December 2022


Rated 5 out of 5 stars

After a frustrating 5 months of no sale…

After a frustrating 5 months of no sale and a long period with no viewings using a local agent, we decided to give British Homebuyers a try. Within a few weeks we finally got sold!!

Many thanks to Robert, William and the team. We are now out of limbo and living in our new home.

Date of experience: 21 December 2022


Rated 5 out of 5 stars

Went above and beyond

Having used a local estate agents and had a very poor experience sadly. I decided to use a national company. From the start the contact I had was positive. Initially Sabrina helped get the process started. Which was seamless. Following this Robert was my estate agent. Robert was professional and friendly. I was most impressed when it came to whether to reduce the asking price. Robert to my surprise suggested to wait a little longer before doing this. When we got a buyer the process pressure free from Robert. Which I was very impressed and grateful for.
As it came to the end of the process Charles from aftercare was absolutely brilliant and without him I don't think the sell would have gone through. Given the etc complexity.
I am very grateful to both Robert and Charles for getting the sale through and dealing with extra issues so well. I would recommend using British Homebuyers

Date of experience: 15 March 2024


Rated 5 out of 5 stars

Rob and later Charles were amazing

Rob and later Charles were amazing. I didn't have much success with our previous estate agent but BHS did a fabulous job of keeping me up to speed on everything. Plus they were really professional and friendly.

Date of experience: 28 March 2024


Rated 5 out of 5 stars

Highly recommend...property sold!

As soon as we instructed this company we were impressed with their professionalism. Hannah and Molly were very efficient in organising viewings and Robert Love was there to give regular updates and good advice. Once an offer was accepted we were overseen by Charles Gale. A true professional, Charles liaised between all parties, buyers, sellers and solicitors to keep us fully updated with the conveyancing. Nothing was too much trouble. In our experience, we would have no hesitation in recommending British Homesellers.

Date of experience: 15 February 2024


Rated 5 out of 5 stars

I struggled to sell my property with a…

I struggled to sell my property with a local estate agent. I received a letter from BHB and decided to try them - my buyer was found pretty much straight away and sale completed mid Feb 23. The communication from BHB was outstanding throughout the process. Thank you for your help guys!!!

Date of experience: 07 November 2022


Rated 5 out of 5 stars

Excellent Service!

Excellent service from British HomeBuyers. There was always someone on the end of the phone to assist with any questions. They had people through the door to do viewings as soon as the property went on sale.

Date of experience: 12 April 2024


Rated 5 out of 5 stars

Selling my property…

Having bought and sold many properties over the years I have found British Homebuyers to be the most efficient company of all. The staff are friendly, informative and fair. They make the selling process easy and simple to understand- I would highly recommend their services.

Date of experience: 20 October 2022


Rated 5 out of 5 stars

Highly recommended…

Our property was on the market for months with a local agent with very lettle views. When we changed to British Home Buyers we were given much better advice and had an increase in views leading to a sale.

Date of experience: 21 February 2024


Rated 5 out of 5 stars

A Big Thank you to Rob & his Team @…

A Big Thank you to Rob & his Team @ British Homebuyers for an excellent / Professional Service getting us through the whole moving process to the final goal of moving into our new property.
From the time we started the process Rob & his Team were always there updating us/ advising us & generally Re Assuring us all through the process which was fantastic Re assurance especially when our last move was 25 years ago & processes have changed so much in those years.
It was great that Rob & his team were only a phone call away at any time to re assure us & answer any questions & update us throughout the whole moving process.
So again fantastic effort by British Homebuyers & many thanks to Team with our successful move to our new property.
Well Done to everyone!!!!
Much appreciated & Kind regards
Dave & Tasha.

Date of experience: 19 September 2023


Rated 5 out of 5 stars

From the outset british home sellers…

From the outset british home sellers were fair and clear with the pricing strategy unlike some other companies who made false promises. They guided me through to getting the perfect buyer and when the sale was going through they kept we up to date with everything referred me to an excellent solicitors. Robert Love and Charles Gale are to be commended very professional and communication which is key in selling a property was excellent throughout from start to finish.

Date of experience: 29 February 2024


Rated 5 out of 5 stars

Great service

Great service, and good to receive regular contact/updates and reassurance. Thanks to Charles for his patience and perseverance and to Alex for his support.

Date of experience: 02 October 2024

Reply from British Homebuyers

Hi Jacky,

Thank you so much for your kind words, we’re so glad we could help!

Myself and the team wish you all the best moving forwards.

Kind regards,
Alex & The Team


Rated 5 out of 5 stars

Exceptional Customer Care

We decided to use British Homebuyers after trying to sell our house with two local estate agents. Within a few weeks of signing up with BHB, we received an offer on the house which we accepted. The service we received from start to finish has been highly professional and their customer care has been exceptional. I would like to give a particular mention to Robert Love whose support and knowledge was invaluable. Our conveyancing solicitor was particularly unhelpful and unresponsive, which was extremely frustrating. Robert returned my calls and emails promptly, answering all our queries. He kept us informed every step of the way. I feel without his intervention, we may not have completed on time. I would most certainly use this company again.

Date of experience: 24 August 2023


Rated 5 out of 5 stars

Expertise shines through

We approached British Homebuyers after feeling like local estate agents were not providing a realistic service. From the first contact to the last, British Homebuyers provided a professional, knowledgeable and trustworthy service. We never felt pressured and they were always transparent. Alex Clendon eventually managed our sale, facilitating every detail in a friendly way. Can't recommend all the staff enough.

Date of experience: 03 May 2024