British Homebuyers Reviews

490  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Money & Insurance category

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Rated 5 out of 5 stars

Alex was really helpful in getting my…

Alex was really helpful in getting my house sold

Date of experience: 14 November 2019

Reply from British Homebuyers

Dear Kerry,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

British Homebuyers


Rated 5 out of 5 stars

Highly recommended

After using traditional local estate agents and not getting anywhere, we decided to use British homebuyers UK.
On my initial call I spoke to William who was lovely to speak to and sent me out the relevant paperwork straight away to look at.
After signing up, our case manager was Charles.
This lovely gentleman kept us upto date at all times, even after being in hospital and not being in the office.
Nothing was too much trouble and he would always contact me asap if I left a message.
The concierge package that also comes free with the service is also an added bonus.
It took a bit of pressure of us as they contact all your utilities and council tax for you. We also got a good deal with t.v & broadband through using the concierge package.
I would definitely recommend British homesbuyers UK.
Nikki & Wayne Mayler

Date of experience: 13 November 2019

Reply from British Homebuyers

Dear Nikki,

We really appreciate you taking the time to share your rating with us. It's great to hear you had such a positive experience with us. I'll make sure everyone you mentioned hears of your praise.

Wishing you all the best in your new home.

British Homebuyers


Rated 5 out of 5 stars

The first phone call I made was to alex…

The first phone call I made was to alex about selling my house he was very helpful in this process once I chose British homesellers he kept me informed with e.mails and phone calls promptly once they found a buyer (first time) I was introduced to another member of the team, this was Charles who was very efficient.... he made himself very involved with the selling of my property possible, phone calls texts and e.mails was never too much trouble... always kept me in the loop right up until completion overall the experience was A1 would recommend to all friends & family regards NealFelgate

Date of experience: 08 November 2019

Reply from British Homebuyers

Dear Neal,

Thanks for taking the time to leave such a positive review. It really does mean a lot to the team to hear positive feedback, it's what keeps pushing us to do better.

Wishing you all the best, and hope all is well in your new home

British Homebuyers


Rated 5 out of 5 stars

Cannot recommend British Home Sellers highly enough

Alex and Charles were so easy to work with when it came to selling my house. Both of them are very efficient and I could always be sure that if they say they are going to do something, they will do it and always in a very timely manner. Nothing was too much trouble and they were very on the ball with keeping me and others in the chain informed. In fact my buyer told me that Charles was the only one who kept him informed of what was happening with the sale. Charles is also extremely knowledgeable when it comes to the process of buying and selling houses and this was particularly useful when we had issues with the house we were purchasing from another estate agent. If you are having any doubts about using an online agent, don't, you will be very pleasantly surprised if you use British Home Sellers, I cannot recommend them enough. Even the estate agent we were buying from said they "were sceptical but have to admit British Home Sellers have pulled it out the bag". Thank you so much Alex and Charles and everyone else within your team who I spoke to who were just as helpful.

Date of experience: 26 October 2019

Reply from British Homebuyers

Dear Elizabeth,

We are happy to hear you had a positive experience at British Homebuyers! It means the world to us and to our entire team when we get kind words like this!

Wishing you all the best in your new home.

British Homebuyers


Rated 5 out of 5 stars

Selling or buying house is stresfull…

Selling or buying house is stresfull time for who is experimenting so we need the right people to help thru it!!Happy for our choice in having British HomeBuyers to look after our sale!!
After many trials with different agencies we finally got it right!!
They have been very professional and helpfull at all the times!!
If you don't want to waste precious time they are the right company for you!!
Will choose them again in future witj no doubts!!

Date of experience: 12 October 2019

Reply from British Homebuyers

Dear Catalina,

We are happy to hear you had a positive experience at British Homebuyers! It means the world to us and to our entire team when we get kind words like this!

Wishing you all the best in your new home.

British Homebuyers


Rated 5 out of 5 stars

I have used this company to sell my…flat

I have used this company to sell my late mother s flat We were getting nowhere with existing local agents but we sold to the first person through the door with British Homebuyers and at above our expected price. They were professional efficient and friendly and made the whole process easy. Our point of contact was Charles Gale and I cannot praise him highly enough He was always at the end of the phone and nothing was too much trouble He made us feel like we were truly valued as customers If you want a company that does what is says at a cheaper price than most agents then I would highly recommend British Homebuyers.

Date of experience: 06 October 2019

Reply from British Homebuyers

Hi Theresa,

Thank you for your kind words and lovely review. Is much appreciated by all here.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

have sold two houses via this company …

have sold two houses via this company and service for both has been exceptional.First sale making well above the asking price. The second sale was difficult due to condition of property but Charles went above and beyond anything I could have expected to make the second sale possible. I would like to thank Charles and his team for all their efforts. would recommend them to anyone hoping to buy or sell.

Date of experience: 27 September 2019

Reply from British Homebuyers

Hi Tony,

Thank you for your review and we are pleased to see we've not only helped with one property, but two!

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

I had a very good service Alex and…

I had a very good service Alex and Charles they delt with most of the sale I sold quickly as promised very close to my asking price
I also brought another property off the sale of mine it was all tied in together and exchanged and completed in a few days once enquires had been sorted highly appreciated and recommend
Many thanks
Luke Wilson

Date of experience: 27 September 2019

Reply from British Homebuyers

Hi Luke,

You review is greatly appreciated :) Thank you.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

British Homebuyers recommendation

Having tried 'traditional' estate agents to sell our property we decided to try British Homebuyers. From the first contact we were impressed with their skill and professionalism. We had contact with a number of individuals as the process progressed, and were impressed with how knowledgable each team member was with our particular case and viewer's feedback. A 'well done' is earned by David Swannell, Danielle Davis, Tara Hamilton and of course Alex Clendon. They all contributed to a successful, and relatively painless outcome. Well done to you all and to British Homebuyers.

Date of experience: 11 September 2019

Reply from British Homebuyers

Hi Lorrain,

We're really happy you have been impressed with our service. Thank you so very much for the review.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

Used British Homebuyers for the sale of…

Used British Homebuyers for the sale of my flat, they were so friendly, professional and knowledgeable. Whenever I called up each person knew the exact situation, no waiting for one person to call me back. James took my initial enquiry and talked me through each stage, Rob took over and got me plenty of viewings, always providing accurate feedback. Charles looked after me from point of offer to completion, he was fantastic and so reassuring at every stage, I quite miss his updates now! Highly recommend this great company!

Date of experience: 09 September 2019

Reply from British Homebuyers

Hi Gail,

Thank you for your review. We really appreciate your comments.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

Quick

Quick, efficient and professional. After getting nowhere with other estate agents, British Home Buyers miraculously got the job done in a matter of weeks, I have zero complaints to make at all. Overall a fantastic service

Date of experience: 09 September 2019

Reply from British Homebuyers

Hi John,

Thank you for you review, is much appreciated :)

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

I would whole heartedly recommend them!

After being unsuccessful with an online agent and then a local agent, I chose British Homesellers. I was welcomed by the team, they showed confidence, listened to me, put me at ease, they were honest with the price, made suggestions to achieve a sale. Robert Love kept me up to date all the way through until we were made an offer. Danielle Davis and Ashleigh Robinson were on hand on open days to make sure they ran smoothly, they virtually held my hand. Then the lovely Charles Gale looked after the sale with confidence, amazing advice and guidance. These guys are worth every penny! They feel like they are a family, they work together so you feel everyone is on board with your sale. Nothing is too much for them, they are honest and trustworthy, just what you want during a stressful process. I would definitely recommend them and will go back again. THANK YOU

Date of experience: 04 September 2019

Reply from British Homebuyers

Hi Charlotte,

Thank you for your kind words, they have been passed onto the team and has put a big smile on their faces!

Thank you,
British Homebuyers


Rated 5 out of 5 stars

Outstanding service

very satisfied with the services i received from the company during the process of the sale of my property. From the beginning, they were very professional and getting buyers to view my property was very swift and buyer showing interest leading to sale. I believe the strategy to their sale is really good. I highly recommended.
Thanks for your brilliant service.

Date of experience: 04 September 2019

Reply from British Homebuyers

Hi Victoria,

Thank you for your review. We're really happy you found our service 'outstanding'.
We wish you all the very best!

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

Couldn't have had a better service from…

Couldn't have had a better service from both william and Emma. Very professional and delivered exactly what they said they would when they said they would do it.

Date of experience: 27 August 2019

Reply from British Homebuyers

Hi Hannah,

Thank you for your kind review. Is much appreciated.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

I was just in need of a quick sale to…

I was just in need of a quick sale to secure a property purchase in Northern Ireland.
British Homebuyers did a great job.
Yes a little more expensive than my local agent but worth it during a sticky selling time in the housing market.
William and his colleagues were on the ball throughout.

Date of experience: 22 August 2019

Reply from British Homebuyers

Hi Stuart,

Thank you for your review and we're really pleased to have helped you get a quick sale.

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

My dealings with British Home Buyers…

My dealings with British Home Buyers was exceptional
From Alex and William who kept us informed about buyers,
to Charles who kept in touch and all the staff that we spoke to
were polite.
My dealings with Eli the solicitor was again exceptional.
I would recommend B.H.B.to all friends and family and to anyone looking to sell their home.
Regards Jack Hoy

Date of experience: 22 August 2019

Reply from British Homebuyers

Hi Jack,

We are really happy to hear you've found our service 'exceptional'. Alex, William, Charles & Eli where pleased to see your comments! :)

Thank you,
British Homebuyers


Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process. Both Alex and Charles were very professional and communicated effectively and efficiently keeping us up to date in a timely manner. I would definitely recommend you to anyone I know looking to sell a property and have already done so.
We had a problem on the day of completion due to the solicitor the buyers were using and Charles was very helpful trying to resolve the problem and reducing the stress to get a positive outcome as quickly as possible. Thank you for selling our property as quickly and efficiently as you state in your marketing material and our compliments to the team involved.

Date of experience: 21 August 2019

Reply from British Homebuyers

Hi Catherine,

Thank you for your review. Your kind words have been forwarded to Alex, Charles and the wider team involved :)

Kind regards,

British Homebuyers


Rated 5 out of 5 stars

Excellent service by all at British…

Excellent service by all at British home buyers. I would recommend this way of selling to everyone. No estate agent talk, just honest opinions with one goal. A quick fair sale.

Date of experience: 20 June 2019

Reply from British Homebuyers

Hi Paul,

Thank you for your review and we certainly pride ourselves in being upfront and honest. We really appreciate your comments :)

Kind regards,
British Homebuyers


Rated 5 out of 5 stars

Sold our bungalow in one week

Sold our bungalow in one week ! Amazing customer service, Alex has kept us updated and answered all of questions throughout . Couldn't be happier 😀

Date of experience: 05 March 2019

Reply from British Homebuyers

Hi Ann,

We are super happy to have sorted the sale of your bungalow so quickly! And importantly.. that you have been happy with our customer service :)

Thank you!
British Homebuyers


Rated 5 out of 5 stars

Alex Clendon

Alex Clendon

My account manager on my property was very good. Kept me updated every 2 days abit interest, views and viewings on my property

Highly recommend this company and the higher fees are worth paying if you need to move quickly

Date of experience: 25 January 2019

Reply from British Homebuyers

Hi Andy,

Thank you for your review and recommendation. Alex was pleased to see your positive comments :)

Kind regards,
British Homebuyers